• Complete details of the Tour Arrangement/Itinery/Package Cost and Terms & conditions of the tour have been provided to you. You are requested to read the same carefully before filling up and signing the Terms & Conditions of the tour. The Terms & Conditions, Booking Form, Payment Receipt shall be binding on the parties & shall constitute a contract between the parties. In case of one or more but not all the Clients signing the Booking Form/Terms & Conditions, it shall be deemed that the others have duly authorized the concerned signing the Client/s to do so. The signing of the Booking Form & Terms & Conditions of the Client or by you shall reconfirm the acceptance of the Terms & Conditions contained herein by the Clients/s in totality.

              
• The Company reserves the right to decline to book any person/s for any Tour or to cancel their                
  booking without assigning any reason.
  
  No person including the Employee/s the Company or yourself have the authority to alter, amend or waive
  any stipulation, representation, Terms or Condition set forth in this document. Assurance if any, which is
  contrary to the terms & conditions given shall not bind the Company.

• The prices are on per person basis. These rates are valid for a minimum of 2 people traveling together.

 

• Tour Price are subject to change due to increase/introduction of new tax or any surcharge imposed by suppliers/airlines. In case of passenger traveling on different date from the groups travel, passenger has to bear a deviation charge alongwith applicable fare differences on the class of booking.

• Tour itinerary will be strictly followed as mentioned in the brochure. There will not be any refund against any non utilized services by the passenger on his own. If the passenger do not report as per schedule, they have to make own arrangements at own cost to meet the group

 

• Price indicated is valid for a maximum of 7 days from offer date. We reserve the right to amend or remove this offer at any time. THE RATES ARE NOT VALID OVER PEAK SEASON TRAVEL

• It is imperative that a passenger has read and understood the itinerary, cost implication, payment schedule and terms & conditions of the Company before signing the Tour Registration Forms/ paying booking amount towards part consideration of the tour cost.

 

• It would not be possible to provide special meal or special diet other than what is mentioned in the brochure. Expenses for special meal/diet are to borne by the passenger and no refund would be made against non utilized meal.

• Passengers are advised to keep their baggages (including valuables), travel documents i.e Passport, Airtickets, Foreign Exchange in the safe custody. In the case of loss, expenses in regard to obtaining duplicate travel  documents will have to be borne by the passenger. Under no circumstances Company can be held responsible for any such losses caused during the tour.

 

• It is the responsibility of the passenger to have valid documents like Passport which should be valid for 6 months from date of travel, Visa, Health insurance, vaccination. etc. In case  Gainwell is applying visa on behalf of the passenger, then it is the responsibility of the passenger to provide all documents required by authority. Visas / European visas may take 6 - 10 weeks to process & solely at the discretion of the Consulate. However, Gainwell will not be responsible for refusal/ delay of visa as they are only working as facilitator or service provider.

• Passenger must have adequate insurance cover to secure their life, health & belongings. It is made abundantly clear that Gainwell is no way liable to the passenger or to any other person for personal death, injury, accident, delay & discomfort. It is the duty of the passenger or their next to keen to inform the medical condition that may effect his  full participation in tour arrangements and the interest of the group or any member  thereof is prejudicially affected. Company has full authority to ask any passenger to submit  medical certificate before departure.

 

• Gainwell can not be held responsible for  circumstances beyond control and arising out of natural calamities, delays, strikes, breakdown in facilities, accidents etc. However caused (Force Majeure vis Majeure)

• Disputes, if any are to be settled under the exclusive jurisdiction of the Courts of Kolkata only.

 

• All tours are subject to R.B.I/ G.O.I rules and for BTQ passengers only.

All payments made within  7 days prior to the group departure date will have to be settled either in Cash/bankers cheque. The PAN card copy will be required when payments amounting Rs.50000/- or above are made by cash.

Transfer from one tour to another will be treated as cancellation from one tour and fresh booking on another. Therefore normal cancellation charges will be applicable. In case passenger wishes either to prepone/postpone his date of journey apart from the scheduled group departure dates, airlines levies a deviation charge which will be intimated to the passenger and the passenger has to bear the same. In case on the changed date seats are not available on the desired class of booking, passenger needs to pay the differential amount for the difference in class of booking. All amendments will attract an amendment fee of Rs.1000 per change.

We book the services in advance and bound to honor the commitments as to payment to suppliers, cancellation of services results in Company losing money depending upon the time of communication to the supplier and therefore, the cancellation schedule, which is based on the above amongst other factors becomes applicable on cancellation. The cancellation must be intimated to us in writing. As per the booking conditions of the Tour we are constrained to levy the following

charges. Rs 5000/- : Non Refundable booking deposit
25% of the total tour cost :60-31 days prior departure
50% of the total tour cost :- 30-15 days prior departure
No Refund 14 days prior departure
Visa fees and Service charge are non- refundable.

Refunds (if any) for amendments/or cancellations will be paid by the Company which would take at least 30 days to process refunds. Any refunds, whether payment received in INR or foreign exchange will be settled in INR only at the prevailing Foreign Exchange buying rate. There is no refund payable for any unutilized services( e.g. Meals, Entrance Fees, Hotels. Cruise etc)