Personal information is data that can be used to identify or contact a single person Non personal information data is not person specific and hence can never uniquely identify and used to contact a single person.
Collection of personal information
You may be asked for personal information anytime you are in contact with Gainwell Enterprises Pvt Ltd directly or indirectly through a third party.
The only way we will get any kind of personal information is if you choose to give it to us in following circumstance:
- When you make a reservation or purchase from our website or through our customer service team - by email, letter, fax, on the phone or in physical store;
- When you register with us, subscribe to our newsletter, enter competitions, send us queries or register for promotions;
- when you take part in surveys or provide us with feedback
- When you engage with us in any online or offline event, promotions, page hosted by us on a third party platform or location
Use of personal information
The personal information collected is primarily used and passed on to third parties where it is necessary to process your booking, enquiry or participation. Your details may be passed to countries outside of the India in order to process and arrange for the products and services you request or confirm your participation. These details may also pass through our online frauds detector service partner. When you submit your booking or request to us and/or participate in our initiatives, you agree that we may use and transfer your personal information in this manner.
The personal information we collect helps us to keep you posted about Gainwell Enterprises Pvt Ltd’s latest product announcements, offers, promotions and events. It also allows us to improve our services, content and advertising. If you wish to unsubscribe, you can choose to do so.
We may also use the personal information to improve our product offering, develop, and deliver products, services, content and advertising.
We may use personal information to send you important notices and communications regarding our products and services availed or changes to the terms and conditions and policies.
Personal information may also be used internally for research, analysis and auditing.
Collection and use of non-personal information
The data collected in non personal manner which does not identify a particular user may be used in any manner. Below are some typical examples of how we collect and use information.
We may collect information such as browser, operating system, occupation, language, pin code, unique device identifier, location so that we can better understand customer behavior and improve our products, services, and advertising.
We may collection information regarding customer activities on various portals of Gainwell Enterprises Pvt Ltd. This aggregated information is used in research, analysis, improve and monitor products and various promotional schemes. It may be shared in aggregated, non personal form with third party to enhance customer experience, products offering or services.
Cookies and Other Technologies
Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access Gainwell Enterprises Pvt Ltd. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control and delete how and whether cookies will be accepted by your browser. You can also edit your browser options to choose not to receive cookies in future.
In order to help us maintain and improve our service to you Gainwell Enterprises Pvt Ltd website, online services, applications, email messages, and advertisements may use 'cookies' to collect information about your use of the website. Cookies may also be used to carry out transactions and disabling them may affect the functionality of this website.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Gainwell Enterprises Pvt Ltd may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Gainwell Enterprises Pvt Ltd website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
Gainwell Enterprises Pvt Ltd may share personal information as required to fulfill the service offering and/or to make booking, reservation, blocking and any such activity initiated by user.
Service providers and partners
Gainwell Enterprises Pvt Ltd may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
Protection & Security
To protect your personal information and prevent unauthorized access, we have put in place appropriate security measures and certifications. We have SSL site and user should use it to protect the information transmission while transacting online.
While no system is full-proof, including ours, we will continue using internet security procedures to ensure your data remains safe with us.
While Gainwell Enterprises Pvt Ltd employs necessary security measures, it is limited by technology used for various processes by Gainwell Enterprises Pvt Ltd. Gainwell Enterprises Pvt Ltd is not in any way responsible for any data loss occurring from malicious attempts to compromise its or partners/suppliers systems. Customer browsing/using/transacting on the site agrees with such limitation and exposure.
Access to Personal Informations
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Gainwell Enterprises Pvt Ltd is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by sending an Email to the address provided in the end
Third-Party Sites and Services
Gainwell Enterprises Pvt Ltd, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other web sites to which this site may link to or use offers from. Please take time to learn about them as well.
Please note that we had thoroughly successful, comfortable, flawless and enjoyable trip to Turkey. All the arrangements for the hotels, transport and guide at our disposal were very good. Many thanks for the above.
It was a well organized tour and we thoroughly enjoyed it! The tour guide Ozan Baykara, besides being informative & helpful was also very friendly and well mannered. Me and my family were satisfied with your arrangements.
First of all let me thank you for pushing me to take NCL Epic cruise, it was really amazing experience and my family really enjoyed the vacation I would like to thank you once again for your services and effort in making my holiday a memorable one.
Thanks for the prompt reply. I was really satisfied with our overall handling of my cruise vacation. You were really prompt and would definitely love to do business with you in future.
Thanks & Regards