Faq

What does holiday package mean?

It's a product which takes care of your Flights, Hotels, Sightseeing, Travel Insurance, Transfers and Visa's if required into one price. However it's not necessary every Holiday package includes all above services, it completely depends upon the inclusion and exclusion of the package you are planning to book.


What does Group tour mean?

These are tours which have fixed departure dates and Tour escorts.


Holiday Package needs to be booked how many days prior to the departure?

It is always advisable to book your tour well in advance of your choice to confirm your hotel and Flight reservations.


What does twin sharing room mean?

"Two people in one room"


What does "Per person on twin sharing basis mean?

This means, the rates are for one person in a room which is shared by two.


What does half-board meal plan include?

A half-board meal plan is inclusive of breakfast and one major meal - either lunch or dinner.


What does Full-board meal plan include?

A Full-board meal plan is inclusive of all 3 meals i.e. Breakfast, Lunch and Dinner.


What about my Visa if I am traveling abroad?

Gainwell travel & Leisure will provide you assistance for filling your visa however to grant you Visa is completely at the discretion of the Embassy.


What is Travel Insurance?

Travel insurance is a cover for the risks you might face in your trip, overseas or domestic. Typically, it covers death, personal accident, medical expenses, repatriation, loss/ delay of checked baggage, passport loss and third party liability.


Why do I need travel insurance?

Generally travellers travel for Business or holidays. When on tour you do not want anything to ruin your holiday or business trip, but there are certain possibilities of unexpected occurrence like medical emergence, baggage loss, accident or passport loss can leave you stranded in unknown foreign land. Having Travel Insurance protects you from all such perils.


What does a standard travel policy cover?

A standard travel policy covers death, personal accident, medical expenses, repatriation, loss/ delay of checked baggage, passport loss and third party liability.


What is the cost of travel insurance? How is the premium determined?

The cost of travel insurance depends on a number of factors - your age, the duration of your trip, the country you plan to visit and the benefits included in the plan.


How is the premium charged?

The premium is generally charged on a slab basis. There are pre-defined slabs from which you need to select which one you fall into.


Can we accommodate more than 2 guests in one double room?

Most hotels allow additional guests to stay in a room by charging extra charge as long as the room doesn't exceed the maximum number of guests allowed per room. If you book a room that cannot accommodate your group, the hotel may cancel your reservation or require that you book additional rooms. If you have doubts, you can check directly with your hotel for their extra guest charges and the maximum number of people allowed in the room you've booked.


What is an E Ticket ?

E ticket (electronic tickets) is a paperless electronic document with all the flight details. You can print the same and carry it along with you at the airport counter to check in for your flight.


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  • Please note that we had thoroughly successful, comfortable, flawless and enjoyable trip to Turkey. All the arrangements for the hotels, transport and guide at our disposal were very good. Many thanks for the above.

    Warm regards,
    Manoj Mehta
  • It was a well organized tour and we thoroughly enjoyed it! The tour guide Ozan Baykara, besides being informative & helpful was also very friendly and well mannered. Me and my family were satisfied with your arrangements.

    Thank you.
    Siddharth Beriwal
  • First of all let me thank you for pushing me to take NCL Epic cruise, it was really amazing experience and my family really enjoyed the vacation I would like to thank you once again for your services and effort in making my holiday a memorable one.

    Regards
    Anup
  • Thanks for the prompt reply. I was really satisfied with our overall handling of my cruise vacation. You were really prompt and would definitely love to do business with you in future.

    Thanks & Regards
    Abhishek Agarwal
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